Sweeney and O’Donovan, Ballyhillow, Leap, Skibbereen, Co. Cork, Ireland P81 RK51

EMAIL: accounts@sweeneyodonovan.ie    TELEPHONE: +353 87 2720028 / +353 87 1488990

Changing your mind

You are perfectly entitled to return a book or books within 15 days of receipt. If you wish to do so and receive a refund, please use our contact form. You do not have to state any reason for returning an item ordered.

You are responsible for the shipping cost of the return. Please make sure that what you are returning is in good saleable condition and packaged securely. Only books received in a saleable condition will be refunded.

Once we have received the returned book(s) we will refund your full purchase price excluding any shipping cost to you.

Cancelling your order

If you choose to cancel your order, please inform us as soon as possible so we can stop the shipment to you. Please use our contact form

If the cancellation is made before we ship it, we will cancel and refund immediately. If the cancellation is made after shipping, you must wait to receive the order and return it as set out in the procedure above.

Damaged books

Please inform us within 15 days of receipt of goods, that you have received an incorrect or damaged items, using our contact form.

We will contact you within 24 working hours to arrange a replacement or refund, depending on availability. You will not be charged for any new shipment or return of item.

Need more information?

If you need to more information about our returns policy, please call us at +353 87 2720028 or +353 087 1488990.

Free shipping

Orders to Ireland (North and South) are delivered using standard post. The cost for books under 500g  is €3.50 per book and €6.50 for books more than 500g or any number of books up to a total weight of 10kg.

Orders to Great Britain and Europe have a shipping charge of €6.50 for books under 500g and €12.50 for books weighing more.

How long will my delivery take?

Once we receive your order, we will dispatch it within 24 hours.

An Post’s delivery times vary depending on the destination. Standard Post items are delivered on the next working day in Ireland. International items take three to seven working days. Please remember, however, that delivereies may take longer than usual because of the Covid pandemic.